Paid Services Terms
These terms supplement the Terms of Use. They are between you and VidEraser and its operator and apply to paid entitlements you buy on this website or in the VidEraser app. Please read them before purchase. Placing an order means you accept them.
Prices: these terms do not list any sale price, currency, tax, or promotion figure. The website currently offers four one-time video minute packs (30, 60, 120, and 200 minutes) and image packs (30 and 100 credits). Product names, prices, billing periods, trials or discounts (if any), and entitlements are those shown on the public pricing page, in the app, and at checkout. If displays later change, your order is governed by what was shown when you placed it.
1. Product types
- One-time web products: currently four one-time video minute packs (30, 60, 120, and 200 minutes) and image packs (30 and 100 credits) that add processing credits as they are used. Prices and entitlements are those shown on the pricing page, in the app, and at checkout. Web checkout is provided by a payment provider (including Waffo). After paying, follow on-site prompts to return and confirm payment so credits can be granted.
- Store Premium plans or in-app purchases: auto-renewing plans, periodic credits, or other one-time items may be sold through the App Store or Google Play. Whether they auto-renew, when you are charged, and how to cancel follow the store purchase page and auto-renewal management screens at the time.
Paying is not required to use the service; it only unlocks the paid entitlements described on the purchase page. When web and app share an account, purchased credits are shared as those pages explain.
2. Orders, charges, and fulfillment
- Before ordering, check the price, quantity, and entitlements on the purchase page and checkout. Submitting an order means you buy on those displayed terms.
- Web payment is completed on the provider’s page. Closing checkout is not treated as paid; follow the on-screen steps. Entitlements are usually granted after we confirm a successful payment.
- Store orders are charged by Apple or Google. If a Premium plan auto-renews, it renews at the price and period the store shows until you cancel in the store.
- If a free trial or discount is offered, the end time and later price are those shown on checkout or the store. If you do not cancel in time, the channel’s rules convert it to a paid plan.
3. Cancel, restore, and refunds
- One-time web products: cancellation, refunds, or invoices follow applicable consumer law, the payment provider’s rules, and any notice on the purchase page. You may email VidEraser and its operator to help match an order.
- App Store / Google Play Premium: cancel auto-renewal in that store’s membership settings. Whether access continues through the paid period follows store rules and local law. Restore purchases with the same store account in the app if that control is offered. Refunds are handled by Apple or Google; we cannot reverse a store charge ourselves but can help describe the order.
- Where the law requires a cooling-off period, no-reason return, or pro-rata refund, that law controls.
4. Credits and changes
Plan entitlements, credit amounts, validity, and whether unused credits roll over or expire are those shown on the purchase page and account credits page at the time. We may update displays after reasonable notice; completed orders follow what was shown when you ordered. Result retention is in the Privacy Policy and History (usually about 7 days).
5. Contact and other terms
Provider: VidEraser and its operator. Billing questions: szsoftwell2026@gmail.com. We do not provide a postal address or phone number.
Matters not covered here follow the Terms of Use and Privacy Policy. If these terms conflict with mandatory consumer law where you live or with a payment channel’s rules that apply to you, the mandatory rule controls.
FAQ
How much does a pack cost?
These terms do not publish prices. Open the public pricing page, the in-app purchase screens, or checkout and use what is shown there. The website offers one-time video minute packs and image packs.
Can I buy Premium on the web?
The website is mainly for one-time products such as minute packs and image packs shown on the page. Premium plans are purchased in the App Store or Google Play, using those store screens.
What should I do after paying?
After you pay on the provider page, return as this site instructs and confirm payment. Closing checkout alone does not grant credits.